True to life, revealing, valuable
Customer surveys – be they quantitative or qualitative – provide a realistic image of a company’s service quality. This valuable first-hand information forms the basis for implementing corrective measures accurately and with maximum return on investment.
Nuance Advisory supports your business when planning and carrying out surveys amongst a select customer group or internal stakeholders. Count on our expertise and our careful approach to those often very sensitive tasks. Benefit from our tried and tested data collection- and evaluation tools, which offer you an insight into the obtained results and give concise, graphic charts right from the start of the project. Results from qualitative interviews will be edited and made available as accurate reports.